Privacy Policy - IE Digital Solutions apps

Digital Solutions apps develops and provides software applications and services. This page informs users about our policies regarding the collection, use, and disclosure of personal information when you use our software applications and services.

If you choose to use our software or services, you agree to the collection and use of information in accordance with this policy. The personal information we collect is used for providing, maintaining, and improving our software applications and services. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions unless otherwise defined in this Privacy Policy.

Information Collection and Use

For optimal functionality and user experience while using our software applications, we may collect certain personally identifiable information, including but not limited to user credentials, contact details, device information, usage data, and application-specific data. The information we collect is used to provide services, authenticate users, improve functionality, and analyze usage patterns.

Our software applications may integrate with third-party services that may collect information used to identify you or enhance functionality.

Third-party services that may be integrated into our applications:

Cloud storage and synchronization services
Analytics and crash reporting services
Authentication and security services
API services for enhanced functionality

Log Data and Crash Reports

When you use our software applications, in case of errors, crashes, or performance issues, we may automatically collect diagnostic data called Log Data. This may include information such as device type, operating system version, application version, error messages, crash logs, performance metrics, and usage statistics. This data helps us identify and fix issues to improve our software.

Local Storage and Application Data

Our applications may store data locally on your device to improve performance and provide offline functionality. This may include user preferences, cached data, temporary files, and application-specific information. You can typically clear this data through your device's application management settings.

Some of our applications may also use tracking technologies to analyze usage patterns and improve user experience. You may have options to opt-out of such tracking through application settings where available.

Service Providers and Partners

We may employ third-party companies and services for the following reasons:

To provide cloud infrastructure and hosting services
To facilitate authentication and security
To provide analytics and crash reporting
To assist with software distribution and updates
To integrate with external APIs and services
To process payments and subscriptions

We want to inform users that these third parties may have access to your personal information to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose and must maintain appropriate security measures.

Security

We value your trust in providing us with your personal information, thus we strive to use commercially acceptable means of protecting it. We implement various security measures including encryption, secure data transmission, access controls, and regular security audits. However, no method of transmission over the internet or method of electronic storage is 100% secure and reliable, and we cannot guarantee absolute security.

Third-Party Integrations and External Services

Our applications may integrate with or link to third-party services, APIs, or websites. If you interact with these external services through our applications, you will be subject to their respective privacy policies and terms of service. We strongly advise you to review the privacy policies of these services. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party services.

Children's Privacy

Our software applications do not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If we discover that a child under 18 has provided us with personal information through our applications, we immediately delete this information from our systems. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

Data Retention and Deletion

We retain personal information only for as long as necessary to provide our software services and fulfill the purposes outlined in this Privacy Policy. When personal information is no longer needed, we will securely delete or anonymize it. Users may request deletion of their personal data by contacting us, subject to legal and operational requirements.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our software applications, legal requirements, or business practices. You are advised to review this page periodically for any changes. We will notify users of significant changes through our applications or by posting the updated Privacy Policy. Changes are effective immediately after they are posted.

Last updated: June 2025

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at: [email protected]